1.1 These terms and conditions apply to all agreements and transactions between Duveen.com and customers regarding the sale of books.
1.2 Any deviations from these terms are valid only if agreed upon in writing.
2.1 Duveen.com: The operator of the website and the seller of books.
2.2 Customer: Any person or entity placing an order for books through Duveen.com.
2.3 Products: The books offered for sale on the website.
3.1 All offers on Duveen.com are non-binding and subject to availability.
3.2 After placing an order, you will receive an email confirmation. The agreement is established once the confirmation is sent.
3.3 Duveen.com reserves the right to cancel an order in cases of incorrect pricing or availability errors.
4.1 All prices on the website are listed in Euros (€), inclusive of VAT, but exclusive of shipping costs (unless stated otherwise).
4.2 Payments must be made using the payment methods provided on the website.
4.3 Duveen.com is not responsible for additional charges such as import duties or customs fees for international shipments.
5.1 Duveen.com aims to deliver books within the following timeframes:
5.2 Please note that these timeframes are indicative. While we strive to meet them, delays may occur due to factors beyond our control, such as shipping disruptions or customs processing.
5.3 Deliveries will be made to the address provided by the customer.
5.4 Duveen.com is not liable for delays caused by third parties, such as postal or courier services.
6.1 Customers have the right to cancel an order or return a book within 14 days of receipt without providing a reason (right of withdrawal).
6.2 Returned books must be unused, undamaged, and in their original packaging.
6.3 Return shipping costs are borne by the customer unless the book is defective or incorrectly delivered.
6.4 Duveen.com will refund the full purchase amount, including initial shipping costs, within 14 days of receiving the returned book.
7.1 All books and website content are protected by copyright and other intellectual property laws.
7.2 It is prohibited to copy, distribute, or commercially use books or website content without explicit permission.
8.1 Duveen.com respects customer privacy and processes personal data in accordance with its Privacy Policy.
8.2 Personal data will only be used for processing orders and related communication.
9.1 Duveen.com is not liable for damages resulting from the improper use of books.
9.2 The maximum liability of Duveen.com is limited to the amount paid for the book in question.
10.1 Duveen.com reserves the right to amend these terms and conditions.
10.2 Customers will be informed of changes via the website or email.
12.1 These terms and conditions are governed by Dutch law.
12.2 Any disputes will be submitted to the competent court in the Netherlands.
Contact Information:
Duveen.com
KVK: 93650574
Books@duveen.com
